Privacy Policy
Your privacy matters to us. This policy explains how Lake Wylie Detailing collects, uses, and protects your personal information.
Introduction
Lake Wylie Detailing ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, schedule a detailing appointment, or interact with our services.
We are a mobile auto detailing business based in Lake Wylie, South Carolina, serving customers throughout South Carolina and North Carolina. We believe in transparency and honest communication, and that extends to how we handle your data.
Interpretation & Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
- Company (referred to as "the Company," "We," "Us," or "Our" in this Policy) refers to Lake Wylie Detailing, a mobile auto detailing business owned and operated by Chris, serving Lake Wylie, SC and surrounding areas.
- You means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website, as applicable.
- Website refers to lakewyliedetailing.com and any associated online properties operated by the Company.
- Personal Information refers to any information that relates to an identified or identifiable individual, such as your name, phone number, email address, and vehicle information.
- Service refers to the mobile auto detailing services provided by the Company.
Information We Collect
We collect information that you voluntarily provide when you interact with our website and services. This includes:
Contact Information
Your name, phone number, email address, and service address when you request a quote or book an appointment.
Vehicle Information
Vehicle year, make, model, and color provided to help us prepare for your detailing appointment.
Appointment Details
Preferred dates, times, service selections, and any additional notes you provide about your vehicle or location.
Usage & Device Data
Information automatically collected when you visit our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect for the following purposes:
- ▸ To schedule and provide mobile detailing services at your requested location.
- ▸ To respond to your quote requests, inquiries, and customer service needs.
- ▸ To send appointment confirmations, reminders, and service-related communications.
- ▸ To send promotional messages about services, specials, and membership offers (only with your consent).
- ▸ To improve our website, services, and customer experience.
- ▸ To comply with legal obligations and protect our legitimate business interests.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Customer appointment records and contact information are typically retained to provide ongoing service and to maintain customer relationships. You may request deletion of your personal information at any time by contacting us.
Data Transfers
Your information is processed and stored primarily within the United States. However, some of the third-party service providers we work with may transfer or store data outside of your jurisdiction. By using our website and services, you consent to such transfers. We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.
Disclosure of Personal Information
We may disclose your personal information if we believe in good faith that such disclosure is necessary to:
- ▸ Comply with a legal obligation, subpoena, or government request.
- ▸ Protect or defend our rights, property, or safety.
- ▸ Prevent or investigate possible fraud or unlawful activity.
- ▸ Protect the safety of our customers, employees, or the public.
Security
We take reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk.
Third-Party Links
Our website may contain links to third-party websites or services, including our Square booking portal, Instagram, and Facebook pages. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Updates To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Last Updated: August 4, 2026
Contact Email: Lakewyliedetailing10@gmail.com
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